Terms and Conditions
We are Journeys By Jamm and are excited to help you with your travel. The following terms & conditions (the “Agreement”) describe what you can expect from us. The terms “we”, “us”, and “our” refer to Journeys By Jamm and the terms “traveler”, “you” and “your” refers to the individual who accepts this agreement.
I. RESERVATIONS
All reservations must be accompanied by a non-refundable deposit to Journeys By Jamm. There are no exceptions to this deposit fee. This information is shared on the website, prior to your agreement to book your destination.
II. TRAVEL PROTECTION
Journeys By Jamm highly recommends all Travelers to purchase “Cancel for any Reason” travel protection, as all payments made to Journeys By Jamm are non-refundable. Cancel for any Reason travel protection must be purchased within 72 hours of booking.
The traveler must provide proof of Cancel for any Reason travel protection via email at journeysbyjamm@gmail.com or info@journeysbyjamm.com.
It is your responsibility to thoroughly review the terms and conditions of the Cancel for any Reason travel protection policy.
Journeys By Jamm is not responsible for Traveler’s selection of Cancel for any Reason travel protection. In the event that Traveler seeks to state a claim pursuant to Traveler’s Cancel for any Reason travel protection Policy, the Traveler will file a claim with the Travel Insurance Company that issued the policy. The traveler must indicate any intent to cancel via journeysbyjamm@gmail.com.
III. NO REFUND POLICY
Journeys By Jamm does not issue refunds for any reason. However, we will provide a travel credit if the trip is suspended by us. Any travel credit must be used within 12 months from the date the credit is issued.
IV. ROOMMATES
Traveler agrees that neither us nor you shall be permitted to assign any rights or obligations under this travel agreement, or to resell or otherwise transfer to persons not associated with the original reservations for guest rooms, meeting rooms or any other facilities made pursuant to this travel agreement.
Travelers who opt into room matching agree to share a room accommodation for the entirety of the trip.
Any conflict between Travelers who have room matched should be resolved appropriately. If Travelers who have agreed to room match have a conflict that is unable to be resolved and requires new rooming assignments, each Traveler involved will be personally responsible for finding and funding their own and separate accommodations. Journeys By Jamm, under any circumstances, will not be responsible for additional accommodations.
V. PAYMENT
The traveler has two payment options. Traveler may pay in monthly installments or the traveler may also pay in full if you choose.
Monthly installment payments must be current. Failure to stay current with you monthly installments will result in cancelation of your reservation.If the Traveler’s card is declined or payment is not made by the agreed upon date, this agreement shall be deemed breached and Journeys By Jamm shall terminate the Agreement and may retain any money that the Traveler has paid. Late payment extensions must be approved by management.
Traveler acknowledges and understands that Traveler’s intermediate payments are used for the purpose of facilitating the components of travel promised within the booking and cannot be refunded because said fees are necessary to pay for travel expenses to various vendors and service provided on a rolling basis.
Traveler authorizes Company to automatically deduct monthly payments from Traveler's credit card account if they opt for Auto-Pay.
VI. PASSPORTS & VISAS
Traveler is required to have a passport valid for at least six (6) months prior to the date of travel and a visa, if required.
IMPORTANT: Passengers who are not U.S. Citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Some countries require a full blank “VISA” page in the passport for stamping purposes. Travelers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has unstamped visa pages. Company does not purchase nor apply for your passport or visa.
VII. LUGGAGE
Unless specified, Journeys By Jamm will not pay your luggage fees. Luggage allowance may be provided for each trip.
VIII. NAME CHANGE FEES
Any name changes to your booking, whatever the cause, Traveler will incur a $100 charge plus any additional supplier fees up until the final payment due date. After the final payment due date, the Traveler will incur a $100 charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers.
Please note that name changes to airline reservations require us to fully cancel and rebook a new traveler. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to Journeys By Jamm. All unused services are non-refundable.
IX. GROUP TOGETHERNESS
To ensure the desired group energy, we reserve the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group, including, but not limited to: individuals who are overly intoxicated and/or under the influence of drugs, individuals involved in physical and verbal altercations, and individuals who do not show decency and respect for others. Any Traveler released from a trip will incur the cost of any cancellation fees and/or costs for alternate travel plans or to return home. All unused services are non-refundable.
X. DOCUMENTS
Provided full payment is received no later than your Final Payment Due date, documents will be sent via email fifteen (15) to twenty-one (21) days prior to the travel date. This is because Journeys By Jamm must wait for the final air tickets to be delivered by the airlines.
XI. LIMITATION OF LIABILITY
In no event and under no circumstances shall we be liable for any indirect, incidental, consequential or special damages, including, without limitation, loss of revenue or loss of profits, for any reason whatsoever arising under this Agreement, whether arising out of breach of warranty, breach of condition, breach of contract, tort, civil liability or otherwise. In all events, Journey By Jamm’s absolute liability under, or in any way related to this Agreement, whether arising out of breach of warranty, breach of condition, breach of contract, tort or otherwise, shall be limited to the dollar value of the fees earned by Journeys By Jamm.
XII. SEVERABILITY
If for any reason whatsoever, any term or condition of this Agreement or the application thereof to any Party or circumstance is, to any extent, invalid or unenforceable, all other terms and conditions of this Agreement and/or the application of such terms and conditions to the parties or circumstances shall not be affected thereby and shall be separately valid and enforceable to the fullest extent permitted by law.
XIII. DISPUTE RESOLUTION & ARBITRATION
Any dispute, controversy or claim arising out of or relating to this transaction shall be exclusively resolved by binding arbitration. The complaining party must provide written notice of the party’s intent to seek arbitration. Such notice shall indicate the basis of the dispute. Within thirty (30) days of such notice, the Parties shall attempt to resolve the dispute in good faith via email, journeysbyjamm@gmail.com. Should the dispute not be resolved within thirty (30) days after such notice, the complaining party may seek remedies exclusively through arbitration. The demand for arbitration shall be made within a reasonable time after the claim, dispute or other matter in question has arisen, and in no event shall it be made after two (2) years from when the aggrieved party knew or should have known of the controversy, claim dispute or breach. This agreement to arbitrate shall be specifically enforceable. The arbitration shall be conducted by one (1) arbitrator. If the Parties are not able to agree upon the selection of an arbitrator, within twenty (20) days of commencement of an arbitration proceeding, the arbitrator shall be selected by the American Arbitration Association in accordance with the terms of this agreement. The arbitration shall be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in Georgia. The laws of Georgia shall be applied in any arbitration proceedings, without regard to principles of conflict of laws. The parties shall evenly split any initial cost. However, the prevailing party, as determined by the arbitrator, shall be entitled to recoup, without limitation, reasonable attorneys ‘fees and costs.
XIV. CHOICE OF LAW AND FORUM CLAUSE
The laws of the State of Georgia govern the rights and obligations of the parties to this Agreement and the interpretation, construction and enforceability thereof. As noted in section ‘ XIII’ all disputes must be arbitrated. In the event that the arbitration clause is deemed invalid for any reason, any action must be initiated solely in the courts of Fulton County, Georgia. In the event any action or proceeding is initiated by me in a court outside of Fulton County, Georgia, Traveler agrees to pay Journeys By Jamm's costs and reasonable attorney fees associated with defending such action or proceeding.
XV. INTEGRATED DOCUMENT
This Agreement (including any Addendums to this Agreement) constitutes the entire Agreement of the Parties, superseding all previous Agreements covering the subject matter. This Agreement shall not be changed or modified except by written agreement, specifically amending, modifying and changing this Agreement, agreed to by Journeys By Jamm and Traveler.
Terms and Conditions
We are Journeys By Jamm and are excited to help you with your travel. The following terms & conditions (the “Agreement”) describe what you can expect from us. The terms “we”, “us”, and “our” refer to Journeys By Jamm and the terms “traveler”, “you” and “your” refers to the individual who accepts this agreement.I. RESERVATIONS
All reservations must be accompanied by a non-refundable deposit to Journeys By Jamm. There are no exceptions to this deposit fee. This information is shared on the website, prior to your agreement to book your destination.
II. TRAVEL PROTECTION
Journeys By Jamm highly recommends all Travelers to purchase “Cancel for any Reason” travel protection, as all payments made to Journeys By Jamm are non-refundable. Cancel for any Reason travel protection must be purchased within 72 hours of booking.
The traveler must provide proof of Cancel for any Reason travel protection via email at journeysbyjamm@gmail.com or info@journeysbyjamm.com.
It is your responsibility to thoroughly review the terms and conditions of the Cancel for any Reason travel protection policy.
Journeys By Jamm is not responsible for Traveler’s selection of Cancel for any Reason travel protection. In the event that Traveler seeks to state a claim pursuant to Traveler’s Cancel for any Reason travel protection Policy, the Traveler will file a claim with the Travel Insurance Company that issued the policy. The traveler must indicate any intent to cancel via journeysbyjamm@gmail.com.
III. NO REFUND POLICY
Journeys By Jamm does not issue refunds for any reason. However, we will provide a travel credit if the trip is suspended by us. Any travel credit must be used within 12 months from the date the credit is issued.
IV. ROOMMATES
Traveler agrees that neither us nor you shall be permitted to assign any rights or obligations under this travel agreement, or to resell or otherwise transfer to persons not associated with the original reservations for guest rooms, meeting rooms or any other facilities made pursuant to this travel agreement.
Travelers who opt into room matching agree to share a room accommodation for the entirety of the trip.
Any conflict between Travelers who have room matched should be resolved appropriately. If Travelers who have agreed to room match have a conflict that is unable to be resolved and requires new rooming assignments, each Traveler involved will be personally responsible for finding and funding their own and separate accommodations. Journeys By Jamm, under any circumstances, will not be responsible for additional accommodations.
V. PAYMENT
The traveler has two payment options. Traveler may pay in monthly installments or the traveler may also pay in full if you choose.
Monthly installment payments must be current. Failure to stay current with you monthly installments will result in cancelation of your reservation.
If the Traveler’s card is declined or payment is not made by the agreed upon date, this agreement shall be deemed breached and Journeys By Jamm shall terminate the Agreement and may retain any money that the Traveler has paid. Late payment extensions must be approved by management.Traveler acknowledges and understands that Traveler’s intermediate payments are used for the purpose of facilitating the components of travel promised within the booking and cannot be refunded because said fees are necessary to pay for travel expenses to various vendors and service provided on a rolling basis.
Traveler authorizes Company to automatically deduct monthly payments from Traveler's credit card account if they opt for Auto-Pay.
VI. PASSPORTS & VISAS
Traveler is required to have a passport valid for at least six (6) months prior to the date of travel and a visa, if required.
IMPORTANT: Passengers who are not U.S. Citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Some countries require a full blank “VISA” page in the passport for stamping purposes. Travelers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has unstamped visa pages. Company does not purchase nor apply for your passport or visa.
VII. LUGGAGE
Unless specified, Journeys By Jamm will not pay your luggage fees. Luggage allowance may be provided for each trip.
VIII. NAME CHANGE FEES
Any name changes to your booking, whatever the cause, Traveler will incur a $100 charge plus any additional supplier fees up until the final payment due date. After the final payment due date, the Traveler will incur a $100 charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers.
Please note that name changes to airline reservations require us to fully cancel and rebook a new traveler. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to Journeys By Jamm. All unused services are non-refundable.
IX. GROUP TOGETHERNESS
To ensure the desired group energy, we reserve the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group, including, but not limited to: individuals who are overly intoxicated and/or under the influence of drugs, individuals involved in physical and verbal altercations, and individuals who do not show decency and respect for others. Any Traveler released from a trip will incur the cost of any cancellation fees and/or costs for alternate travel plans or to return home. All unused services are non-refundable.
X. DOCUMENTS
Provided full payment is received no later than your Final Payment Due date, documents will be sent via email fifteen (15) to twenty-one (21) days prior to the travel date. This is because Journeys By Jamm must wait for the final air tickets to be delivered by the airlines.
XI. LIMITATION OF LIABILITY
In no event and under no circumstances shall we be liable for any indirect, incidental, consequential or special damages, including, without limitation, loss of revenue or loss of profits, for any reason whatsoever arising under this Agreement, whether arising out of breach of warranty, breach of condition, breach of contract, tort, civil liability or otherwise. In all events, Journey By Jamm’s absolute liability under, or in any way related to this Agreement, whether arising out of breach of warranty, breach of condition, breach of contract, tort or otherwise, shall be limited to the dollar value of the fees earned by Journeys By Jamm.
XII. SEVERABILITY
If for any reason whatsoever, any term or condition of this Agreement or the application thereof to any Party or circumstance is, to any extent, invalid or unenforceable, all other terms and conditions of this Agreement and/or the application of such terms and conditions to the parties or circumstances shall not be affected thereby and shall be separately valid and enforceable to the fullest extent permitted by law.
XIII. DISPUTE RESOLUTION & ARBITRATION
Any dispute, controversy or claim arising out of or relating to this transaction shall be exclusively resolved by binding arbitration. The complaining party must provide written notice of the party’s intent to seek arbitration. Such notice shall indicate the basis of the dispute. Within thirty (30) days of such notice, the Parties shall attempt to resolve the dispute in good faith via email, journeysbyjamm@gmail.com. Should the dispute not be resolved within thirty (30) days after such notice, the complaining party may seek remedies exclusively through arbitration. The demand for arbitration shall be made within a reasonable time after the claim, dispute or other matter in question has arisen, and in no event shall it be made after two (2) years from when the aggrieved party knew or should have known of the controversy, claim dispute or breach. This agreement to arbitrate shall be specifically enforceable. The arbitration shall be conducted by one (1) arbitrator. If the Parties are not able to agree upon the selection of an arbitrator, within twenty (20) days of commencement of an arbitration proceeding, the arbitrator shall be selected by the American Arbitration Association in accordance with the terms of this agreement. The arbitration shall be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in Georgia. The laws of Georgia shall be applied in any arbitration proceedings, without regard to principles of conflict of laws. The parties shall evenly split any initial cost. However, the prevailing party, as determined by the arbitrator, shall be entitled to recoup, without limitation, reasonable attorneys ‘fees and costs.
XIV. CHOICE OF LAW AND FORUM CLAUSE
The laws of the State of Georgia govern the rights and obligations of the parties to this Agreement and the interpretation, construction and enforceability thereof. As noted in section ‘ XIII’ all disputes must be arbitrated. In the event that the arbitration clause is deemed invalid for any reason, any action must be initiated solely in the courts of Fulton County, Georgia. In the event any action or proceeding is initiated by me in a court outside of Fulton County, Georgia, Traveler agrees to pay Journeys By Jamm's costs and reasonable attorney fees associated with defending such action or proceeding.
XV. INTEGRATED DOCUMENT
This Agreement (including any Addendums to this Agreement) constitutes the entire Agreement of the Parties, superseding all previous Agreements covering the subject matter. This Agreement shall not be changed or modified except by written agreement, specifically amending, modifying and changing this Agreement, agreed to by Journeys By Jamm and Traveler.
Contact Us
Phone: +1 678-612-7159
Email: info@journeysbyjamm.com